Misplaced ID Document
Went to FNB Woodmead saturday to pik up my new cards.the lady forget to give me back my id.when i went back she said she mistakely mixed it up and gave it to another client.She said saturday she will get back to me.it is now monday,no one has called or had the decency to advise me on what is happening.and now the bank says she is off.i really do not care.the bank messed up i want my ID book by the end of today.
Hello karma-singh,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello karma-singh,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)