Misleading information on Zero Business Account

I tried to open a Zero Business Bank Account. In the application process it says it applies to Sole Proprietors and Small Business with turnover below R5 million. When I am called I’m told I have to pay R83 in bank charges because it’s not a Sole Proprietorship. When I queried it the analyst told me the misunderstanding is mine and it specifies this on the website. I just checked this and it specifically refers to small businesses with turnover under R5 million. So this is not true and the information is misleading. I also don’t appreciate the manner in which the consultant addressed this.