1 reviews | Active since Dec 2012
Misleading information for capital gain!
We app**** for a building loan with FNB and this turned to be a complete rip-off ! No one cares to explain or provide guidelines to this ******* of a scheme and how one qualifies for the progress payments.
Our approach to the bank was to help fund for the shortfall after building the house cash, now bank when is supposed to pay progress payments they refer one to build till 68% of an amount they worked out because it is 'viable ' for their business else they don't look at the tender!
Only now after paying legal and their own fees and going through rigorous vetting process one is told that the monies cannot be released until the required % progress. My question is that why would I need a loan when I might as well just build the house cash??? When I am told I can only get the progress payment when I am almost 100% done building the house! this is a complete **************** - so now, I am donating interest to FNB when I asked for them meet me half-way. Why would anyone want to do that FNB!!!!
FNB train your staff right - now if one wants to cancel you charge cancellation fees!!!
Good Day Suzy,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Suzy,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
