1 reviews | Active since Aug 2015
misleading information
<p>i went to fnb branch in The grove mall in pretoria on sa****ay , a guy who works there gave me a sim card saying all nice benefits of having the simcard and also saidi will be using the same number that i was using before , as I saw that it would benefit in the long run i accepted it and got it activated and to my suprise i was ported to cell c and no one ever mentioned to me that i will be ported to cell c from vodacom and now they are telling me it would take 2 months for me to be ported back to my previous network and I feel that i was **** to and misled.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 929378.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 929378.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)