CB
Candice B
1 reviews | Active since Sept 2010
03 Nov 2015, 10:10
Misleading information
It is with great frustration that I have to write a second complaint about FNB home loans in a matter of two weeks.After we complained that Standard bank gave us a better rate than our own bank, Sandy contacted my husband and told him that they reduced the rate ( but still did not better it) She told us that we would get a \Move Home Not Your Home Loan"benefits. And I have her mail. This is from her: Good day Mr. Castle"
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
03 Nov 2015, 11:12Hello castle,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Housing finance who will provide you with feedback.
The reference number is 804672.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Housing finance who will provide you with feedback.
The reference number is 804672.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Nov 2015, 11:12
Official
Hello castle,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Housing finance who will provide you with feedback.
The reference number is 804672.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Housing finance who will provide you with feedback.
The reference number is 804672.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)