misleading and false information

i walked passed the FNB in greenstone and was approached by some promoters who asked if i had a FNB account. i said yes then they asked if i wanted a cell phone and showed me a phone which i was told i could get. i was interested and discussed the options with the promoter. i then returned to the branch 2 weeks later and was then handed a different phone. when i asked why i was told that was the only phone i could get. when discussing it further i was basically told off and cancelled the offer. not only was i mislead with false information and promises. my phone number was ported to the new sim and now i am left with a sim that does not work!!<br> i am greatly disgusted with the attitude of FNB and the way this has been handled. how can they give false and misleading information and they just blatantly turn around and say TUFF.. is this the way to treat their customers?