NM
Nsovo M
1 reviews | Active since Oct 2011
05 Mar 2015, 15:04
Misleading
So to recap, you have R91.50 for service fees, then R139.75 for Cash handling fees, R100 monthly fees, R57.00 for account overdrawn fees and R0.97 for INT on debit balance. Yet on their website it says the gold cheque account is R100 unlimited. So FnB, which one is it. Is it R389.22 or is it R100 for your gold cheque account???? Im really curious, especially for the fact that i cant get service over the phone because I dont have my card with me.
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FNB (First National Bank)'s replyOfficial
05 Mar 2015, 15:58Hello Nsovo05,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 639592.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 639592.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply05 Mar 2015, 15:58
Official
Hello Nsovo05,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 639592.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 639592.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)