1 reviews | Active since Oct 2012
Misleaded me from the dispute application. FNB The ***** bank.
Good day, FNB has assisted with case id: ********** 5 last year regarding a dispute i have app**** and your response was that you were not be able to assist as transaction have passed more than 4 months, which is not true and I came to lately know now that as per law its 6 months and not 4 months. This is your mistake now. Please assist me in this regard and If its not the case I will have to take a challenge to close atlease 100 fnb cheque accounts, atleast 25 home loan account and will go fight legally. I wasn't expecting this kind of ***** from fnb.
Kind Regards, Sai Nalla
Hello saikirannalla
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello saikirannalla
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***