MISLEAD AND **** TO BY FNB

THIS PATHETIC SERVICE I'M NOT GOING TO TOLERATE I SPOKE TO RINDZELANI ON SUNDAY AS I HAD SUSPICIOUS TRANSACTIONS ON MY ACCOUNT SHE ADVISED ME THAT SHE WOULD PLACE THE ACCOUNT ON ***** HOLD IF I WANT TO REMOVE IT I CAN CALL THE ***** DESK. MY NEW ACCOUNT IS OPEN I SPOKE TO THE AGENT EARLIER SHE SAID SHE WOULD TRANSFER ALL MY FUNDS TO THE NEW ACCOUNT. NOW NO TRANSFER WAS DONE I WENT TO THE CHATS BECAUSE I WANTED TO TRANSFER THE MONEY TO A NEW ONE AND THE AGENT PATRICA SAID I NEEDED TO CALL THE ***** DESK THEY WOULD LIFT THE HOLD. I CALLED THE ***** DESK NANGO PHEWA SAYING I NEEDED TO GO TO THE BRANCH AND THEY MUST CALL THEM. FIRSTLY THIS WAS NEVER ADDRESSED TO ME BEFORE THE HOLD BECAUSE THE NEAREST BRANCH FOR ME IS 1 HR AND 30 MINUTES AWAY I WOULD HAVE NEVER AGREED TO THIS. APPARENTLY, NOW THEY CANNOT CLOSE MY ACCOUNT DUE TO A ***** HOLD WHICH IS SOMETHING I WAS NEVER INFORMED I WAS **** TO AND MISLEAD. HOW MA I GONNA GO TO BRANCH WITHOUT FUNDS WHEN AM I GOING TO MAKE IT TO THE NEXT BRANCH WHILE I WORK AT BORDER. PLEASE ATTEND TO THIS MATTER WHAT IM NOT GOING TO DO IS TRAVEL TO BRANCH WHILE I CAN BE ASSISTED VIA TELEPHONE