JL
Julyette L

1 reviews | Active since Mar 2014

25 Mar 2017, 16:22

Miserable Tellers

<p>FNB Hillcrest - you have the worst service in the world. Permanently understaffed, only 2 tellers, qeues out the door, never have any change, get pushed from 1 teller to another, no one on the floor to help with enquiries, manager always absent, tellers as miserable as sin.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Mar 2017, 13:39
Official

Good day Ms. julyette

Thank you for sending us your posting regarding your service experience at the branch. Please advise if your are an FNB Client. Should you be an FNB client please provide us with your ID number so that we may log this matter accordingly, if not please advise accordingly and we will log this matter accordingly.

Please forward your response including a copy of your complaint to the following e-mail address: ***

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

Best regards,