Misconduct

Yesterday I went into the branch as I was informed by a car dealership, trying to arrange finance in my name for a vehicle that my name is flagged as a credit risk. Totally unbeknown to me, FNB brought up a Cheque account in my name closed in December of 2004. The problem according to FNB is that they closed the account as bad debt roughly R1000-00, there is no correspondence surrounding this.I am finding it very difficult to understand why this issue has not been resolved and why this risk has been put against my name and the shock of it all without my knowledge. FNB have had numerous means and opportunities to get in touch with me to arrange payment in the last 11 years. My c/card has been with FNB at the same time, if not longer. The branch manager carried out an ITC check and this came back clear. This matter needs to be resolved asap so I can have my name cleared and arrange finance. This is just gross misconduct, low moral business ethic and FNB have de*****ed my name.