MI
Muhammad I

1 reviews | Active since May 2014

02 Jun 2017, 08:43

Minimum balance increase every year!!

<p>Extremely disappointed with FNB. Every year they change their rules. 3 years ago the minimum balance required to have no fees was R9000. This year its going up to R50000!! Thats ridiculous. The access to slow lounge has also changed. You can only access it 90 min before your flight and only allowed a limited amount annually. FNB was the best 5 years ago but now its not worth it anymore. I will be taking my 6 accounts to another bank!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jun 2017, 09:37
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)