****ming and robbing clients Query Regarding Unauthorized Transaction and Immediate Action Required

FNB (First National Bank) I hope this message finds you well. I am writing to raise a concern regarding an unauthorized transaction on my bank account and to request immediate action. On 21 may 2024, an amount of R90.00 was debited from my account for item paid no funds. I did not authorize or attempt to make this payment. Despite having sufficient funds in my account, I am concerned about the security of my account and the reason for this unauthorized transaction. I kindly request an immediate investigation into this matter to identify the cause of the unauthorized transaction and to ensure the security of my account. Additionally, I would like to request a full refund of the debited amount. Furthermore, I instruct the bank to cease any and all transaction activities on my account, including but not limited to any attempts to withdraw funds claiming "item paid no funds," until this issue is resolved. Please let me know if there are any additional details you require from me to expedite this process. Thank you for your prompt attention to this matter. I look forward to your swift resolution. Best regards Phillip Kganyago ***