1 reviews | Active since Dec 2013
Mind-boggling Incompetence
Waiting more than 15 days because of now the 3rd mistake on my further loan to the attorneys. Being **** to about where the application is in the process.
The incompetence is absolutely mind boggling, this whole "Private Clients" thing is an absolute ****, being charged hundreds of rand for a "Private Banker" that cannot even type 1 email to try and sort out a problem.
FNB - Please do not respond to this, I am not interested, other people reading this - STAY AWAY.
I am moving my entire portfolio to Capitec, very low bank costs and no expectations from a "Private Banker" at least no room for disappointment around an expected service that is not being rendered. In my opinion you "Private Bankers" creates more overheads than they resolve...
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)