BS
Brian S

1 reviews | Active since Sept 2014

27 Jun 2016, 04:41

Mind boggling incompetence!!!

<p>I was told by this lot that i must submit fica documents, I did this 8 TIMES!!!!</p> <p>As to be expected no response apart from the automated nonsense.</p> <p>I was then called and told it had been sorted and not to worry further.</p> <p>I go to the shop on Friday and as to be expected the account was frozen by the super *********** FNB</p> <p>I went into the branch on Sa****ay to re submit the docs, I was told it would take 24 hours but in typical fnb couldnt care less style nothing has been done!!!</p> <p>I was supposed to get my insulin on friday which I couldnt do so now its day 4 without insulin due to this crowds compelete incompetence and utter arrogance.</p> <p>FNB thinks it the funniest thing on earth to treat their clients like filth.</p> <p>I have told my family to sue FNB when i go into a diabetcic coma and die (which will probably happen due to no insulin)</p> <p>I AM SO SICK AND TIRED OF PLAYING CHILDISH, PATHETIC LITTLE GAMES WITH THIS BUNCH!!</p> <p>GET MY ACCOUNT SORTED, I HAVE NO MONEY TO DO ANYTHING DUE TO YOUR INCOMPETENCE</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jun 2016, 06:52
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 949223.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)