Mimi from FNB Home loans gave me super service

I am in the process of buying a house and had some question. I contact the initiator of the loan but he emailed indicating he was in a meeting. I phoned the switchboard and spoke to Mimi. Mimi was very helpful and assisted me patiently. Every question I asked Mimi explained to me in detail with the result that I could complete the loan form. Thank you Mimi for super service you know your product.