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dem.jacobs dem.jacobs

1 reviews | Active since Aug 2016

17 Aug 2016, 12:53

Mika - You're AMAZING

<p>After 6 days and numerous failed attampts... I was put through to</p> <p>Mikateko Ndluzele who works in the KYC department at FNB.</p> <p> </p> <p>Within an hour - she had helped me sort out all my FICA documents, processed and approved them, sent the requests to her team leader and had all my accounts unblocked.</p> <p> </p> <p>Your service & positive attitude are phenomenal.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2016, 13:14
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

We value our relationship with you our customer and would like to continue building on it.

Thank you for taking the time to let us know.

***.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: **********