MICROSOFT XBOX DISPUTE TRANSACTIONS

I PHONED 2 DAYS BACK REGARDING A MONTHLY CARD TRANSACTION I WISH TO REVERSE AS MY SON DOES NOT USE HIS XBOX (MICROSOFT) ANYMORE AS IT HAS BEEN BROKEN SINCE DECEMBER 2021 AND THE MONEY KEEPS GOING OFF MY ACCOUNT. I DID DISPUTE ONE TRANSACTION AND DID NOT HEAR ANYTHING BACK YET. TODAY THERE WENT ANOTHER SUSPICIOUS TRANSACTION OF MICROSOFT OFF MY ACCOUNT AND I KNOW TO PHONE WILL HELP ME NOTHING. I WANT THIS TRANSACTIONS REVERSED, IMMEDIATELY, PLEASE