GM
Gilian M
1 reviews | Active since Jul 2011
05 Feb 2015, 16:46
Mess up on my account - yet again
Dear FNB<br> <br> Cheque Acc *** - inconsistency with how debit orders are handled!!!!<br> <br> Please tell me when you will be able to treat my account with intergrity and respect. You are messing up my life!!!!! Your call center is useless, the phone got cut off 3 times while your consultants where going to get advise from \somebody"and none of them bothered to contact me back since my query is not that important.<br> <br> Regards"""
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FNB (First National Bank)'s replyOfficial
05 Feb 2015, 16:55Hello angiebabe,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 618862.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 618862.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply05 Feb 2015, 16:55
Official
Hello angiebabe,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 618862.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 618862.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)