Merchant Services

In January 2015 we noticed that speedpoint slips and transactions list from Merchant Insights [URL Removed] did not match and we contacted merchant services ***).<br> <br> We sent copies of missing payment speedpoiont slips to [Email Removed] and a lady contacted us after 10 days to pickup original slips. We have not heard from her since then and tried contacting her on ***) every second day since past 3 weeks without any success. <br> <br> Today merchant services switchboard advised to log a new call and wait another 3-5 working days while we are already waiting for over a month. Slips are fading by the day and we have spent hell of a time to resolve this issue. <br> <br> so there are 2 issues.<br> - we don't have a clear way to match speedpoint slips against transactions list from merchant insights<br> - we believe there are few slips for which payments are missing