Mentally and emotionally exhausted

<p>In a space of a week I have complained about the EBUCKS TEAM I don't know how many times now. I don't have a fighting spirit anymore. I don't think I really have any more tears to cry about this horrible nightmare that I'm in. For an order placed on the 19th of DECEMBER and to date not to have anything ready for my kids for tomorrow when the schools to reopen. On order ********** packing slip from JET ********** 21 Order number from Jet ********** 89. I went to Jet yesterday to return the school bags as they are not that strong. I stood in the shop for 3hrs while management was trying to figure out how to process the return. At the end I was told that the Ebucks team will need to get back to me in terms of processing the return. They told me that I was going to be called yesterday. I told the lady that NO ONE FROM THAT TEAM WILL CALL ME. guess what I was RIGHT. tomorrow schools open and my kids will be amongst the kids who don't have anything ready. 1st time in 8years that this will be happening. I left the backs at Jet. No credit has been done. I don't know what to do anymore</p>