1 reviews | Active since Nov 2015
Menlyn System Offline 30 minutes prior closing time
<p>Why is it that these banks' system go offline so many times, are they so inconsiderate that they forget that we are all working we don't have the luxury of time to come to banks anytime we want to. One puts effort, time to get to the bank and after 20 minutes on a queue you are told the system is offline, and then worst nightmare you have to go back home with nothing. this is just plain ridiculous. What is this system of their that goes offline so many times at an inconvenience of the customers.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
