TM
Tumi M

1 reviews | Active since May 2015

13 May 2015, 22:57

MEMO AUTHORIZATION - NO CAPTURE-NOT USE

This is absolutely unacceptable. R1500 was debited out of my SAVINGS POCKET! with the above message being the reason. It's a savings pocket for a reason!!! These are emergency funds.<br> Kindly investigate and get back to me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2015, 10:09
Official
Hello oldbuck,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 683062.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)