Melrose arch branch dissapointmet

Been dealing with FNB business for 3days...

systems not linked, call centre operating totally different from branch... (knowledge of system, and procedures) ... to add a cherrie on top call centre put me on hold for 40 minutes...

And branch consultant Thato was disappointingly ***********, unhelpful and shockingly rude. She shared my private banking information with other consultants... for all to hear on the floor... not to help but just as lunch chatter.

We actually had an uncomfortable verbal exchange on the floor (in front of staff and customers)... a bit unprofessional, and humiliating not what I expected at a Melrose Arch branch.

At the end of the day... my issue is still not resolved... 3 Days later!