SM
Sediye M
1 reviews | Active since May 2018
13 Jun 2019, 11:04
MEDIOCRE SERVICE FROM FNB ONCE AGAIN!!!!
I don't understand FNB, they are the most expensive bank and yet continue to provide bad service even for private clients!!!! Recently got upgraded to Private Banking. WOW! for a whopping monthly fee of R358, you'd expect some personalised service! My private banker hasn't even called once! I tried to reach him 3 times, when he finally did call back, he treats me like im just a number. The call center doesn't go through! WHY AM I PAYING SO MUCH FOR MEDIOCRE SERVICE?????? This is the second time this year that Ive had a problem with FNB, first it was my card getting de*****ed and them taking forever to fix it, now this! IM DISSAPPOINTED!!!
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FNB (First National Bank)'s replyOfficial
13 Jun 2019, 12:48Good Day Sediye Machaba
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply13 Jun 2019, 12:48
Official
Good Day Sediye Machaba
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***