HM
Holisizwe M
1 reviews | Active since Mar 2020
20 Aug 2024, 09:27
MAYBE TIME TO LEAVE FNB FOR GOOD NOW
have called 5 times since the weekend and spent over R150 in airtime trying to resolve and issue where I sent money from my FNB cheque account to the FNB credit card. The money does not reflect still since saturday and everytime I call I get a different response as to why the money is not showing and I dont know what to believe at this stage. Can I please get clarity from FNB. I just want visibility to my account balance. Your staff are not being helpful instead they are not sure whats going on and even arguing with me.
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Replies (2)HM
Holisizwe M's updateReviewer Update
21 Aug 2024, 16:45Dear FNB its now been 5 days and still no resolutions as to why my money is disappearing and no solid feedback on when this error will be fixed. I'm now stuck in JHB without use of my cards or money but clearly doesn't both FNB as a bank. I'm suppose to be a Private Wealth Client but the service is so poor and basically none existent.
HM
Holisizwe M's update21 Aug 2024, 16:45
Reviewer Update
Dear FNB its now been 5 days and still no resolutions as to why my money is disappearing and no solid feedback on when this error will be fixed. I'm now stuck in JHB without use of my cards or money but clearly doesn't both FNB as a bank. I'm suppose to be a Private Wealth Client but the service is so poor and basically none existent.
HM
Holisizwe M's updateReviewer Update
21 Aug 2024, 16:59FNB is so useless and unhelpul and so poor, This has been really stressful and the unwillingness to assist me and them keep passing me on has been the worst and no one wants to deal with me on this matter
HM
Holisizwe M's update21 Aug 2024, 16:59
Reviewer Update
FNB is so useless and unhelpul and so poor, This has been really stressful and the unwillingness to assist me and them keep passing me on has been the worst and no one wants to deal with me on this matter