MR
Matthew R

1 reviews | Active since Mar 2009

10 Feb 2015, 07:49

Maybe BEEP bank is better....

I app**** for an account online. I have all my business accounts with FNB as well as my personal. I tried the internet option to see how \quick"it was compared to the branch... well they say 48hrs blah blah. 4 Phone calls to the call center and all i get told is its with a banker... its over a week now. I need my business account opened"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Feb 2015, 08:47
Official
Hello matthewr,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 620955 .

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)