Matatiele FNB and FNB loans

Just tecieved the worst service ever from an institution that dares to claim to be leading the technological age.

All I was asking for is proof that a one (1) Loan Account that I had with them in 2015 July 07 was paid 8n full on 2015 july 25.

I spent 3 to four hours in the Branch (Matatiele FNB) and guess what i was not in a Queue, holding on the line getting into the managers office one would assume I'd have been assisted but no I have not been assisted still.

The nerves big corporations have to talk down on smaller competitors and tge value for money they claim is disproportionate.

Currently no one in the bank wants to help me because they do not knoa whay to do, including their manager.