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corrie C

1 reviews | Active since Sept 2016

26 Apr 2018, 10:38

Mastercard Fnb Cashpassport - paid for it still not activated

Bought a FNB Cashpassport on 21 April 2018 - card still not activated and my son left on his flight yesterday. Made numerous phone calls to Mastercard and Fnb to no avail. Sort it out !!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Apr 2018, 16:20
Official

Good Day,

I tried contacting you on the number provided, to no avail.

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Your complaint has been referred to FNB Forex for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)