Massive Increase, No Feedback

When our renewal notice arrived in January we were notified of a massive 33% hike in our premium. My wife has logged multiple queries about this and has NEVER received any feedback.<br> <br> We are now shopping for a new insurer, and the quotes we're receiving are in line with our old FNB Insure payment or below it.<br> <br> FNB Insure can't be bothered to give feedback about huge price increases, but I bet when we call to cancel they'll put us through to a customer retention department. <br> <br>