NP
Navendran P

1 reviews | Active since Nov 2014

15 May 2017, 13:23

Massive Dissatisfaction with Sales Call Centre

<p>I called in to enquire about my bank card however the operator could not answer me. This frustrates me as I just switched to FNB. Can someone please assist.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 May 2017, 14:29
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)