wC
wayne C

1 reviews | Active since Aug 2017

05 Apr 2018, 14:15

Marketing gimmicks, no customers service!

If you looking to move banks don’t be fooled by the marketing. FNB has the worst customer service. Bank shuts down and nothing! They just say we can. I would never change to them!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Apr 2018, 14:49
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***