1 reviews | Active since Aug 2012
Manual transfer without my authority
<p>i have made an arrangement as my account has been handed over. Now fnb makes a manual transfer between my accounts and i have not authorised it. reverse my money please. i am sending this to the ombudsman as well. an arrangement is made with Revco. i want my money back and your selected collector will collect as agreed. Please.</p>
Good day Ms. emoalusi
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms. emoalusi
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***