nL
nadia L

1 reviews | Active since Mar 2015

22 Jan 2020, 20:38

Manual Payment REFUSAL

Good day FNB

I went today in to your branch and requested my debit orders but your team leaders advised me that it is not allowed.

This is against the NCR law and regulations.

I am allowed to pay my accounts manually.

FNB please get your facts right as this is allowed and it is my right to do so.

sort this out for me please

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jan 2020, 10:50
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

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