pP
pieter P

1 reviews | Active since Oct 2016

24 Nov 2016, 16:09

Manager at Irene Mall providing excellent assistance

<p>After submitting a complaint on HelloPeter this afternoon with regards to bad service from the Irene Mall branch, the manager of the branch, Jaco Malan, has come to my assistance and resolved my query sporadically.</p> <p> </p> <p>I would like to thank him for his help and I have changed my rating from very bad to very good on HelloPeter</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Nov 2016, 10:55
Official

Good day Mr. pieter-booysen

Thank you for logging the compliment for our colleague at the Irene Mall branch. We have logged an official compliment for our colleague with the following reference number:***

We are glad that your service experience has lived up to our promise of "How Can We help you?"

Thank you once again and Kind regards.

Rahim Malik Salamaan

FNB Hello Peter Complaints resolution

(W) ***

E-mail: ***