FL
Fred L
1 reviews | Active since May 2013
16 Oct 2023, 11:23
Management too busy for Clients.
There is a time delay if you pay yourself at night, and FNB has acknowledged it. They are willing to reverse the charges. Yet FNB insurance is not accepting anything and is blaming Me the customer. I have sent proof and I cannot speak to any senior person. They are too important to talk to me. Why does FNB management not want to chat? Why are they always busy?
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Fred L's updateReviewer Update
16 Oct 2023, 14:52I am very interested to see if Management has time for me. I cannot understand why when you request it it is Ignored..... when you go to Social media you start getting Ref. numbers and responses.
50 mins on one call..... Management will talk to the Agent but will not speak to the client.
I have received more feedback today than since the 16th of August, and the 2nd of October.
50 mins on one call..... Management will talk to the Agent but will not speak to the client.
I have received more feedback today than since the 16th of August, and the 2nd of October.
FL
Fred L's update16 Oct 2023, 14:52
Reviewer Update
I am very interested to see if Management has time for me. I cannot understand why when you request it it is Ignored..... when you go to Social media you start getting Ref. numbers and responses.
50 mins on one call..... Management will talk to the Agent but will not speak to the client.
I have received more feedback today than since the 16th of August, and the 2nd of October.
50 mins on one call..... Management will talk to the Agent but will not speak to the client.
I have received more feedback today than since the 16th of August, and the 2nd of October.