BM
Bongani M

1 reviews | Active since Jul 2015

18 Jul 2015, 09:15

Malfunctioning ATM

FNB really needs to attend to the ATM at steyns arcade in PTA CBD. For the 2nd time now the ATM malfunctions on me. When I withdraw money I receive an sms saying the money has been withdrawn yet the ATM says \wait while ATM restarts"then my money doesn't come out"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jul 2015, 10:03
Official
Hello burbul,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 724200.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)