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stephan H

1 reviews | Active since Feb 2014

20 Feb 2015, 08:59

making sure you don't read the fineprint

never take a temporary loan from fnb, they take all the money paid in your account before the month is even over leaving yoy with nothing and you bank account useless until every cent is paid back. The service isn't the best and all the (free) extras on your account adds up to one mammoth total the end of the month. I have banked at most banks in south afrika, but fnb is by far the worst of the lot. I will emidiatly close my account.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Feb 2015, 10:34
Official
Hello hafele,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 628371.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)