1 reviews | Active since Jul 2013
Makes No Sense
I opened a FNB Business account online sometime ago. It took forever to get my account number cause they didn't bother emailing or smsing it. I had to call and get it because my account was about to be closed. Smh<br> Now I have registered for online banking, ONLINE!!! But I'm told I have to go to the branch to activate it. It doesn't make sense you that I can do everything online even have my card delivered and then be told to go to the branch to activate my account. Do you really think if I had the time to go to a branch I would have app**** for my account online. I don't get how you can do this FNB. <br> Please help fix this, cause it's frustrating that I don't have online accesss to my account. I can't go to a branch that's why I've had this thing done online. Just Fix it!!! Extremely Frustrated client.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 843340.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 843340.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
