MAGTAPE UNPAID !!!!!!!!!!!!! FNB DEBIT B##LS##*

Item: FNB (First National Bank)
Rating: 1
Author: Lynele R

FNB have reversed my cell c debit with no EXPLANATION!!!!!!!!!!!!!!! The customer care makes you wait for 60 minutes and the calls are never answered. My debit order as not gone through MAGTAPE UNPAID , and i have tried all avenues to get through to them for assistance .

This is extremely frustrating especially because i will be further charged by cell c for being late on a payment ...

FNB PLEASE GET BACK TO ME .........

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

03 Mar 2018, 12:13

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply03 Mar 2018, 12:13

Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

Lynele R's updateReviewer Update

06 Mar 2018, 15:56

Thank you for getting back to me and also doing a follow up. Thats the service im use to from FNB :)

Lynele R's update06 Mar 2018, 15:56

Reviewer Update

Thank you for getting back to me and also doing a follow up. Thats the service im use to from FNB :)