Magtape-Unpaid

I pride myself on paying my bills on time I am greatly annoyed the lack of communication by FNB the lead to my gym account being arrears. It is really ridiculous that a bank can delay processing a payment.

I was recently made aware that my gym monthly payment was not paid. I had to face the embarrassment of receiving an email from my gym letting me know that something went wrong with my payment.

This didn't make sense to me because I made all my payments on payday the money was taken out of my account. I had to turn into Inspector Gadget and check and trace my transactions and statements with a fine-tooth comb because I thought I might have been a victim of ***** because my bank, the bank I am supposed to trust and supposed to make managing my money easier caused a great panic instead. In my statement, I found magtape unpaid with the same amount as my gym fees meaning they delayed processing the money which resulted in my gym account being in arrears. This inconvenienced my whole routine they did not only fail to process the money when they took it out of my account in the first place but they failed to notify me for their incompetence.

Unhappy customer