CR
Christo R
1 reviews | Active since Jun 2019
11 Jun 2019, 10:10
MAGTAPE UNPAID
After a complaint about a debit order that was wrongfully deducted from my account due to FNB's system failure, Ref Number ********** NF, I was very promptly contacted. Unfortunately no answers has yet been supp**** as to why this happend and the penalty I had to pay for their failure has not yet been returned, this after I have sent 2 emails requesting that this matter be resolved. Very disappointing.
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FNB (First National Bank)'s replyOfficial
11 Jun 2019, 10:47Good Day Christo Rachmann
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply11 Jun 2019, 10:47
Official
Good Day Christo Rachmann
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***