1 reviews | Active since Jan 2016
Magtape Unpaid
Hi,<br> <br> I have a Vodacom account and the debit order is linked to my account, my debit order went off and I received my notification saying that it was paid.<br> <br> So then I carried on with my days buying stuff for my new house that I am renting, then today I receive a phone call from Vodacom saying that I have not paid my account and if I don't pay my account I'm going to get black listed.<br> <br> So now I cant afford to pay my account! <br> <br> I looked through my bank statements and I saw this weird thing that says Magtape Unpaid!<br> <br> I have no idea what that means so I googled it and saw that it means that the bank transfer was to slow and that it means that it wasn't paid, I did not receive a notification from FNB saying that the payment was not done so now I have now money to pay my account and might get black listed because of FNB! <br> <br> I'm not happy with the service of FNB! This could ruin my life for ever if I get black listed! <br> <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 846955.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 846955.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
