NT
Nabeela T
1 reviews | Active since Mar 2019
23 Aug 2019, 09:55
Magtape and ******** clients
I am having a problem with my bank statement, magtape, money not being paid to my medical aid on time since 2018, i have been to the FNB brunch on multiple occasions, i finally got in contact with Jason Davids about 3 weeks ago and he asked me to send though my bank statements and all the documentations. which i have done. I have to keep calling him, he never replies to my emails, his line is busy. this is very unprofessional and **** service.
I cant keep waiting and this is going on for way to long. please can someone sort this out because i no-longer want to bank with FNB
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
23 Aug 2019, 11:49Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply23 Aug 2019, 11:49
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
NT
Nabeela T's updateReviewer Update
27 Aug 2019, 12:55Oh WOW thank you Mpho for the call back on Friday 25 August 2019.
You said you would call back after 8 hours before end of business and wow i knew you were lying. **** service, mpho also didn't bother to help
You said you would call back after 8 hours before end of business and wow i knew you were lying. **** service, mpho also didn't bother to help
NT
Nabeela T's update27 Aug 2019, 12:55
Reviewer Update
Oh WOW thank you Mpho for the call back on Friday 25 August 2019.
You said you would call back after 8 hours before end of business and wow i knew you were lying. **** service, mpho also didn't bother to help
You said you would call back after 8 hours before end of business and wow i knew you were lying. **** service, mpho also didn't bother to help
NT
Nabeela T's updateReviewer Update
05 Sept 2019, 09:54FNB keeps *****ing peoples money. and messing us around. Because my debit orders were not going though my medical aid got suspended so what happened to the money that was in my account? and mpho please dont call me because you're useless.
NT
Nabeela T's update05 Sept 2019, 09:54
Reviewer Update
FNB keeps *****ing peoples money. and messing us around. Because my debit orders were not going though my medical aid got suspended so what happened to the money that was in my account? and mpho please dont call me because you're useless.