1 reviews | Active since Apr 2019
MADIKANE EVEN MORE INCOMPENTENT
This is my third review on this platform about fnb and i still have nno joy except their bull**** apologises thar havent been resolved in 3 weeks
You guys put an agent like Madikane on a case and he is more useless than a god knows what on the16th April i went to fnb westville sent through the documents that he required which is on fnb online system yet when i question him his poor excuse is that he hasnt recieved it its now almost pay day again i havent been able to access my account this fool you guys have handling the case is more interested in twidling his thumbs the only reason why he will respond tmrw to me is cause im back on hello peter whats next should i go to the daily news? Cause you guys froze my SALARY not a LOAN OR CREDIT CARD it is my MONEY and i need this resolved ASAP OR FIRE THE FOOL
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
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