Made to pay R300 for bank statements and I STILL DONT have them!!!!

<p>I am SO disappointed with the service from FNB!</p> <p> </p> <p>I spent an hour last night downloadeding 13 statements from my account period Dec 2014 until Feb 2016. I was charged R88.</p> <p> </p> <p>I spent another 30min this morning printing all these statements.</p> <p> </p> <p>7 months pregnant I walk to the bank in JHB CBD to get stamps and was turned back because they can’t stamp statements that are printed by customers at home. For the life of me I don’t understand why you give us the functionality to download the statements if you are not going to stamp there. Like really, what is the point?!? We all know in SA all organisations need bank statements THAT ARE STAMPED!!!!</p> <p> </p> <p>I then call premier banking line 087 ********** . THIS IS BY FAR THE WORST CUSTOMER EXPERIENCE I HAVE EVER BEEN DISHED BY AN ORGANISATION. I was made to hold for over an hour until my airtime was finished. I am pretty sure I was charged another R88 AGAIN but I STILL DON’T HAVE MY STATEMENTS.</p> <p> </p> <p>MOREOVER, THIS WHOLE EXERCISE COST ME ALL MY AIRTIME. IN TOTAL I HAVE SPENT R300 FOR STATEMENTS AND I STILL DON’T HAVE THIS!!!!</p> <p> </p> <p>HOW CAN YOU BE HAPPY WITH YOURSELVES WITH SUCH CUSTOMER SERVICE.</p> <p> </p> <p>I AM GOING TO TAKE THIS TO ALL THE SOCIAL NETWORKS WITH THIS AND CLOSING MY ACCOUNT WITH THIS BANK</p> <p> </p>