1 reviews | Active since Jul 2011
MACHINES AND LACK OF MACHINES
i am a business owner and bank at Fnb. In our centre Seaside Village we have Absa, Standard and Ned Bank but they took Fnb out, apparently due to lack of usage!!!! What *****nse...do they want to tell me that the other banks all have more customers?? Then we business owners at Seaside Village that bank with Fnb are definately at the wrong bank? I understand that a spot will be given to Fnb at free of charge....but Fnb is NOT INTERESTED?? Melkbos only have one machine, if it is out of order, the people use to come to Seaside Village, now they have to drive all over the show, as we have to do, if the machine at Eden on the Bay is out of order. Why can we not get a Cash Machine?? Then people have another place to deposit there money and not only at Bayside, if those 2 machines are out of order, then we have to travel kilometres to deposit cash!!! What have become of Fnb, you are forcing your clients to go elsewhere, not everybody is using on line banking, don't force your clients away, we have been loyal customers for many many years.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 790252.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 790252.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
