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niens.debeer niens.debeer

1 reviews | Active since Oct 2016

18 Oct 2016, 08:04

Lying Cosultants and Mangers

<p>Since July 2016 I have requested a cancellation for my fnb connect service and my number to be ported back to Vodacom. The service they sell is a very ****ty one, and they lie and and ignore client requests. I'm honestly hopeless with advise at this point, that I'm strongly considering legal steps against them. I would not recommend their services to anyone, because they aren't helpful and does not give satisfactory answers, and they deny me the right to send proof from their side. Highly ****ed off and frustrated. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Oct 2016, 10:23
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)