LW
Leonardo W
1 reviews | Active since Dec 2014
19 Oct 2015, 10:02
lying about discounted prices
I am a valued customer of FNB for 8years and I want to get a new smart device from FNB as they promise to give it at discounted rates for their customers and come in at prices below the competitors vodacom and mtn.<br> <br> But I found that this was not the case in the particular smart device that I want.<br> <br> Is there someone that can assist in this matter or will FNB be satisfied if I go to MTN or Vodacom and loose me as a client
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FNB (First National Bank)'s replyOfficial
19 Oct 2015, 10:13Hello leonardo1709,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 789399.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 789399.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Oct 2015, 10:13
Official
Hello leonardo1709,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 789399.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 789399.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)