Loyalty means nothing to FNB

<p>I have tried to apply for debt consolidation with FNB as my first choice. The gentleman who responded to my online request was extremely helpful and in no way responsible for this complaint. </p> <p>Being a loyal FNB client for the past 4 years, they were my first choice when applying for debt consolidation only to be told that none of my debt is reflecting on the system - this includes my personal loan which is deducted from my FNB account monthly.</p> <p>Accounts that I have had for years are not showing up on your system and I'm now forced to go away from my 'home' bank to find a solution. The exact same thing happened to my husband two years ago, only difference was the debt that was not reflecting was in fact a FNB loan - HOW IS THAT POSSIBLE?!</p> <p>Advertising services that cannot be fulfilled because your system is not up to par is unacceptable and as a result you will be losing a loyal client. </p>